Resolve Sage Error When Opening Accessing File


In your Sage 50 account if you are unable to access the file then the Sage network connection is lost or you are not updated to the latest version. So you need to firstly upgrade your Sage 50 software and then below are the solutions that can be done according to the cause. Follow the solution to get your problem resolved.

Causes for Not Accessing File in Sage Account

Solution to Fix Error Accessing File Opening Sage Accounts

First of all, you need to update your Sage software if it is not updated. You need to convert it to the latest version that requires the following things:-

πŸ’  Windows 7 Operating System or higher
πŸ’  Server 2008 R2 or higher
πŸ’  Server 2008 SP2 and is not same as the Server 2008 R2.

Total Time: 35 minutes

Before Final Solution you Must Check the Things:-

Before final solution you must check the things:-
πŸ’  VPN’s are disabled
πŸ’  Check that the scanning of the antivirus is stopped
πŸ’  If the malware is installed and the sample file won’t open then uninstall or reinstall it. Then check that Sample Company opens up.

Solution 1- Icon is Wrong

πŸ’  Check that the application icon you are using is correct
πŸ’  If it is the program on the taskbar then do un-pin it from there
πŸ’  Right click on the icon and select the un-pin option
πŸ’  Now do pin the latest version to the taskbar

Solution 2- You Have Files that are Missing or Hidden

πŸ’  Go to the location of the company file
πŸ’  Check the .SAJ folder
πŸ’  Be sure that the files and folders are there that are important.

Solution 3– Begin the Software as Administrator

πŸ’  If the Sage software is opened then close it
πŸ’  Now right-click on the icon of Sage
πŸ’  From the options shown to you select Run as an Administrator
πŸ’  Now open the company file
πŸ’  After that to the new location move the data
πŸ’  In the root C drive, there are folders then copy the .SAJ and .SAI folder in it
πŸ’  Then in user permission settings add everyone
πŸ’  At the end, open the data file again.

Solution 4- If the Data is Corrupted

πŸ’  Firstly, restore the latest backup you have
πŸ’  It will resolve you issue of corrupted file as it takes you to the previous work
πŸ’  Now try to access the file

Solution 5- Network Connection is Down

πŸ’  The drive you have the access; check that it contains the data files
πŸ’  If you lost the connection with the file you are accessing on network or you don’t have the access to that network then the error occurs.

How to reach us?

If you are still, having issues or queries then immediately contact the support team to get it resolved. The team members are here 24/7 hours to provide you the information and solution with best assistance. You can get in touch via Sage 50 tech support phone number , send email at [email protected], or do a Sage 50 live chat with them.

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